During a 12 month period June 2016 – May 2017 we surveyed 1680 Customers and achieved a 98.2% customer satisfaction rating.
93% said that our service was GOOD or EXCELLENT!!
See below what some of our happy customers have said about our Team of Motivated Managers and Cleaners
"Hi, Just thought I’d drop you a quick email to say how happy we are so far with our cleaning at the school. The two cleaning ladies are lovely and making a fantastic job of things already. Many thanks Jennie "
"Excellent, everything clean, really nice cover cleaner!"
"A proffesional job. No problems at all. Happy with the service."
"We have No Issues, Service provided is Excellent! We would recommend you to others."
"Continues to clean to an excellent standard, always willing to change schedule when required to fit in new/additional tasks. Warehouse area is always clean and dust kept to a minimum."
"Martin (cleaner) is great and very punctual, when asked to do something he always does it to the best of his ability. Nothing is ever too much trouble!"
"All tasks are completed to a high standard. We have also requested a few extra one off tasks to be done which where completed without issue."
"Pleased with all aspects of the cleaning service that you provide"
"The Nursery looks very clean. All jobs get completed by friendly staff who brighten up our mornings"
"The cleaning ladies that have been working here have been very thorough - making sure the office looks clean and smells nice. they are very friendly too and approachable if we need anything."
"Really pleased with the punctuality and friendliness of the staff. Pleased with what is being cleaned and the frequency and also the things that sometimes go unnoticed such as skirtings are always done."
"The Cleanliness of the practice is Spotless - Thank you, "
"Excellent, very nice cleaner, always cleans to high standard"
"NECS continue to provide an excellent level of service. Cleanliness is key to our business and all NECS staff produce to a good level - keep it up!"
"NECS are always prompt 7 on time, well mannered and work hard. We have been happy with the service"
"Couldn't be better - keep up the brilliant work"
"Always willing to go the extra mile; personable and friendly; great time keeper - Brian (cleaner) is a credit to your company"
"Everything is amazing & always go above and beyond to make us happy"
"Caroline (cleaner) is bright and cheerful and goes above and beyond to ensure that our service is to a high standard and sets a good example to the young people who use our facility"
"No Issues - helpful and polite"
"Good Afternoon, Just a quick note to say that we are more than happy with the services and standard of cleaning since you have taken over the contract. Caroline is excellent, she is doing a fantastic job. Many Thanks, Karen "