Our Customer Reviews

We are thrilled to have received so much positive feedback from our customers, and we are proud to be able to say that we have achieved a 98.2% customer satisfaction rate.

Professional Service

“I’m very happy with the service we receive from the NECS team, they are professional and I can see a real difference in the level of cleanliness. I can't speak highly enough of them!”

Lee White, Aftersales Manager at R N Golden

Immaculately clean

“The service we are currently receiving from both Lauren, our cleaner, and John, our supervisor, is excellent. Lauren goes above and beyond to make sure our offices are immaculately clean. John is extremely helpful and always sorts out any issues in a timely manner.”

Dawn Robertson, Prism Medical Scotland

Highly recommended

"NECS took over our kitchen deep clean contract a few years ago and they are excellent at what they do. Real service is about more than just delivering on a contract, it’s about integrity, having a genuine interest in helping your customer, and measuring more than just the value of a contract. NECS delivers these things and more. I highly recommend them."

David Stockdale, Director of Operations at Careline Lifestyles Group

The best at what they do

“The cleaner which NECS provides to us is very good at her job. She is the best at what she does and is a real credit to the company.”


Professional, Accommodating and Proactive

“Thank you to the NECS team for the last 2 years of service! Both individually and as a company, I found NECS to be professional, accommodating and proactive, even during a global pandemic.”

James Peters, Quality Manager (FMCG) at Fold Hill Foods, Liverpool

Excellent Service

"NECS provides us with the best cleaner we’ve ever had!"


Absolute Stars

"Jim can I just let you know what an amazing job Claire and Lisa did yesterday, they were brilliant!!! The house is immaculate they were so meticulous am over the moon…..please pass on my thanks to them both absolute stars both of them."

Becky Martin, Support Officer, Nacro

Absolutely delighted

"Hi All, Would just like to say that we are absolutely delighted with our cleaner Tanya Greave. She has fitted into our office so well. She is an amazing cleaner, very thorough and most obliging, an asset to your company. Thanks"

Fiona Porter, Office Manager, Morpeth

Very happy

"Excellent service, we would recommend to others"

Paul Waites, Manager, Leeds

Cleaning carried out well

"Lisa (cleaner) is a quiet, pleasant and professional person"

Sara Kennedy, HR, Irlam, Manchester

Would Recommend

"Excellent standards of cleaning, communication, efficiency and attitude"

Laura, Manager, Macclesfield

Couldn’t be better!

"Norma, our cleaner is always prompt and friendly and keeps us clean and tidy, she is very thorough a and pays attention to detail"

Elaine Trainer, Operations Administrator, Cramlington

Good Service

"Cleaning is done to a very good standard. All request are met and there are no issues"

Liz, Accounts, Birmingham

Excellent Service

"Nathaniel (cleaner) is a good fit for us and an asset, he will do anything asked of him"

Emma, Manager, Manchester

Prompt and Good Service

"We would recommend you to others"

Nick, Manager, Walsall


"Great Service As Usual"

Clair Henderson, Business Manager, Coventry

Any issues dealt with instantly!

"We are receiving excellent service all round"

Tina Perks, Customer Service Assistant, Dudley, W.Mids

Brilliant Service!

"Agi (cleaner) still managed to make it in at 4.30am despite the snow, everyone was very impressed"

Joanna Hodge, Administrator, Darlington

Would Recommend

"Tricia (cleaner) is always on time, very polite, friendly and professional. Her cleaning is always of a high standard"

Julie Bywater, Manager, Durham

Excellent general cleaning

"Affable and approachable cleaner for regular cleans. Great clean to our ovens at a good price"

Steve Scott, Manager, Sunderland

Would recommend your services to others

"Very good attention to detail."

Gaynor Harris, Admin, Oldham

No Issues

"Neil is a great Cleaner, quiet, polite and thorough."

Gary Freeman, MD, Wigan

Very thorough

"Always on time – Excellent."

Jacqueline Dargavel, Manager, Glasgow

Nothing is too much trouble

"Reliable and Friendly Service."

Helen Doogue, Manager, Manchester

Polite and Well Mannered

"Always on time, never leaves early, doesn’t disturb staff when working, we are very happy with the service provided."

Kieran Walker, Programmer, Crewe

Very professional

"Friendly manner. Dedicated to maintaining a high standard, very supportive. Would recommend."

Keith Grant, Compliance Manager, Bishop Auckland


"Always Happy with the standard of work carried out by Julie and Sally (cleaners), no problems. Have great communication with the ladies – if we require anything they do it for us."

Veronica Sheery, Financial Controller, Saltburn – Cleveland


"They did a Fantastic job of our Annual Kitchen deep clean."

Kelly Delany, Office Manager, Newcastle

Great Service

"Thorough cleaning, Friendly reliable Staff."

Helen Doogue, Director, Greater Manchester

No Issues

"Robert (cleaner) is punctual and polite – excellent service."

Alex, Site Manager, Crewe

Excellent- We would recommend

"Happy with Full Service received."

Rachel Howard, HR Manager, Stockton

Good Service – We would recommend

"Regular visits by Area Manager, communicates well, clear on procedures and expectations, high standards. Visitors to the Nursery comment on standard of cleaning. Very Pleased."

Clare hill, Headteacher, Staffordshire


"Agi (cleaner) does a wonderful job in every respect."

Joanne Hodgse, Administrator, Darlington


"Good all round service."

Ben Smith, Director, Wolverhampton

Good Service

"We are very satisfied and would recommend it to others."

Allyson Sharp, Admin Supervisor, Manchester

Efficient and Friendly

"Excellent Service – we would recommend it to others."

Adam Williams, Office Manager, Manchester


"Alison (Cleaner) is very efficient and the building is always cleaned to a good standard."

Grace, Office Manager, Thirsk

Happy With the Service

"Nothing is a problem, Manager (Lisa) is always helpful."

Anne, Administrator, Cramlington

Great Staff

"Nathaniel (Cleaner) is very polite and does a Great job."

Helen Doogue, Director, Carrington – Manchester

Would Recommend

"Extremely Efficient, friendly Staff."

Sharon Mason, General Manager, Manchester

Couldn’t do anything better!

"Excellent Service, Cleaner very Good and Flexible – If we ask her to give extra attention anywhere there’s never a problem."

Roger Hardacre, General Manager, Stockport


"Keeps the place Spotless, never misses a day, Agi (Cleaner) is wonderful! Excellent."

Joanna Hodge, Administrator, Darlington

Understanding to customers needs

"Delivering a Good Service and understanding the customers needs to recruit good staff. Very Happy with Sam (Cleaner)! Excellent."

Danny Bowett, Warehouse Manager, Manchester

Best Cleaner We Have Had

"Hayley has done an excellent job, very good sense of humour, best cleaner we have ever had! Excellent."

P Sherlock, Assistant Branch Manager, Oldham

Would Recommend

"All cleaning staff have arrived on time everyday and have had a positive attitude on a morning. All areas have been cleaned to a great standard"

Steve Scott, Service Manager, Sunderland

Very Happy with Service

"Cleaner does extremely well and holiday cover is managed well."

Dave, Director, Walsall


"Everything is spot on, no issues! Tara (cleaner) is a great asset to your team and feels like part of our family. Everything is what we would expect and more from you."

Paul, Manager, Leeds


"NECS Communicates well with our nursery, provide a high quality service and address any issues identified quickly."

Clair, Nursery Manager, Cannock – Staffordshire

Excellent Service this month

"Kurt (cleaner) is Excellent, on time and very conscientious!"

John, Manager, Chester

Good Value For Money

"Excellent! Very pleased with service provided"

Colin Wilkes, Managing Director, Durham

Considerate of Office Needs

"Cleaning is reliable, punctual and always great quality, and considerate of office needs!"

Matt Wanstall, Regional Manager, Manchester


"All Cleaning Staff are very good, do an excellent job. Please pass on our feedback to all staff"

Emma Richardson, Manager, Sunderland


"Thanks for a great job we were really pleased with the level of work and will be in touch again in the future."

Diane Green, Manager, Colne – Lancashire

Cannot Fault The Service

"Excellent Service – we cannot fault the service that Cheryl (cleaner) provides."

Becky, Manager, Northwich

Excellent Service this month

"Great Service – all areas well cleaned."

Tam Whitehead, Assistant Manager, Edinburgh


"Excellent Service, Andy is motivated and polite."

Joe Bolton, Software Developer, Preston

Good relationship with NECS

"Cathy (cleaner) is very good and should you ask her to do anything she never moans and just does it."

Roger, Business Owner, Manchester

We would recommend your service to others

"Excellent Service, no fuss, no mess, just job done."

Ian Davies, Principal Surveyor, Manchester


"I would just like to let you know how pleased we are with the work the Cheryl is doing. She is always punctual, cheerful and her cleaning is always up to standard. We hope she will be with our company for a long time to come. Many thanks."

Becky Hamilton, Office Co-ordinator, Northwich

We would recommend your service to others

"Excellent Service, Alan is always punctual and thorough."

Jaqueline Dargavel, Sales/Admin, Glasgow

We love the cleaner to bits

"Tahira is an excellent cleaner. We love her to bits here at Leeds depot, keep up the good work Tahira."

Melanie Lane, Operations Manager, Leeds

Excellent service

"Tara (cleaner) is very thorough and always looks after us. We are very happy with her. We would recommend your services to others."

Paul Waites, Manager, Leeds

Excellent service

"Wendy (cleaner) is diligent, works well, quietly and unobtrusively and is very friendly. We would recommend your services."

James Waring, Finance Director, Washington

Good standards of cleaning

"to quote the ad “does what it says on the tin”! We have a good relationship with NECS."

I Davies, Principal Surveyor, Manchester

Excellent Service

"Friendly, excellent service. We would recommend your service to others."

Catherine Gill, Office Manager/PA, Manchester

Excellent Service

"Becky is a very efficient cleaner. She is Helpful and always willing to move her jobs around if need be. Her standard of work is excellent. We would recommend your service to others."

Freda Dyson, Centre Manager, Bradford

Excellent Service

"Elaine is fabulous – reliable – hardworking – efficient. We would recommend your service to others."

Clare Allen, CEO, Richmond, North Yorkshire

Excellent Service

"Cleaner is very polite! Surfaces/Floors are always clean and shiny, lovely lady who is an asset to your business. We would recommend your service to others."

Stephanie Simpson, Admin Supervisor, Edinburgh

Excellent Service

"Andy (cleaner) always turns up punctually and undertakes a good job. Recommended."

Richard Eaves, Operations Manager, Chorley


"Very fast, clean, friendly service, I would recommend you to everyone."

Roger, Site Manager, Manchester

Really Happy!

"Excellent service, we are really happy with Steve (Area Manager) and would recommend your services to other"

Dr Atthi, Manager, Dental Surgery, Birmingham

Thank You

"I just wanted to drop you a line to say how pleased we are with the service NECS are providing us with regards to our office cleaning. Marco does a great job and we feel totally satisfied with the quality of his work"

Sharon Taylor, Managing Director, Reddish, Stockport

No Complaints!

"No complaints whatsoever, excellent service, would recommend your services to others."

Joanna, Administrator, St Bedes, Darlington

Excellent service

"David (cleaner) highly praised by our managing director for being excellent and helpful."

Gary Place, Office/IT Manager, Blackburn

Excellent Service

"Been doing a great job for us. Recommended."

Ann Moffatt, Office Manager, Edinburgh

Faultless Service

"Good Standard of Cleaning, Good Relationship, Good Value for Money."

Paul Waites, Manager, Leeds


"The service provided is amazing and the floors look brand new, would recommend your services."

Kieran, Wintringham Group, Batley

Very Thorough Cleaning

"We are very happy with Hannah’s work here – she is very thorough."

Sally, Receptionist, Peterlee

Good Service

"Tony our cleaner is a very polite gent and good at his job, we would recommend your services."

Gary, Stores Manager, Tamworth

Good Service

"Maria is worth her weight in Gold and very hard working, we would recommend your services."

Lizzie, Practice Manager, N.Yorks

Many Thanks

"Many thanks for the help and service you have provided over the past months. I will happily recommend you to other schools in the area."

Graham Wall, School Business Manager, Redesdale Primary School, Wallsend

Excellent Service

"NECS carry out great service, I would recommend your services to others"

Chloe Davies, HR Assistant, Stockton On tees

Above and Beyond

"Excellent service, above and beyond the call of duty! We would recommend your services"

Lynn Nall, Key Worker, Shipley

Many Thanks

"I would like to note that the cleaning by Elaine has been excellent. As well as being thorough and diligent in her work, she is punctual, reliable and very friendly"

Clare Allen, Manager, Richmond

Excellent Service

"Very Good – Phil (cleaner) has an excellent manner and work ethic. Recommended service"

J Danby, Director, Wilmslow

Excellent Service

"Monica is fantastic, we are very pleased with the work she does for us"

Laura Denver, Sales and Marketing Manager, Burton on Trent

Thank you

"Dear Jim and Bob I would like to send a thank you email to Bob for the excellent Job he has done with the cleaning job of DC5 today. Dave was really impressed and the customer toilets are now functional. Your work is appreciated. Many thanks"

Eleanor Sharp, Assistant PA, Leeds

Many thanks

"I’d like to say that we are extremely happy with the service that we have received so far, AJ and our cleaner are very efficient. Again many thanks for all your help"

Christine Mordue, Office Manager, Birmingham

Toilet Deep Clean

"Excellent Service, Great Work & Superb Finish, recommended"

K. Brough, Site Manager, Alfreton

Theresa is excellent

"goes the extra mile, best cleaner we’ve had, good value for money"

Carol Boyle, Director, Leeds

Excellent service

"All round Excellent service, recommended"

Caroline Lane, Office Manager, Cheshire

Excellent service

"Rita is very thorough and we are very happy with her work. Your service is recommended"

Christine Hollinworth, Office Administrator, Stockport

Excellent service

"Very Good Reliable Service Is Being Maintained, I would recommend your services"

Jon Turnbull, General Manager, Birtley

Excellent service

"Your service has transformed our office hygiene, we would recommend your services"

R. Hardacre, MD, Manchester

Excellent service

"Always professional, efficient and happy to wait until consultation rooms are free to clean, we would recommend your services"

L Winter, Practice manager, County Durham

Excellent service

"Always do a good job, everyone is happy and the good work is frequent :)"

Louise Findlay, Office Manager, Newcastle

Excellent service

"Always professional and helpful"

Danny James, Team Leader, Manchester

Excellent service

"When entering in a morning the office is always cleaned to a high standard"

Karen Barber, Administrator, Manchester

Excellent service

"Very efficient and completes to a very excellent standard"

Dr Atthi, NHS Dental, Birmingham

Good service

"Very pleased with all aspects. Becky is very pleasing and I am highly satisfied with her work"

Lynn, HSO, CenterPoint, Yorkshire

Excellent service

"Rita is the best cleaner we have had and leaves the place fresh and clean, we are very pleased with her performance and she always does what we ask if there is anything in particular we need doing. We would recommend your services"

Miriam Evans, Office Administrator, Manchester

Many Thanks – Excellent

"Susan is a lovely person and cleans to a very good standard. Always reliable and on time."

Rebecca Adams, Office Manager, Cramlington


"Hi Darren I would like to thank you and your team for your efforts on the first visit. There really was a noticeable difference in the communal areas with surfaces actually gleaming and the whole areas uplifted. So thanks very much I am pleased to have engaged your services. Regards"

Michelle Cassidy, St James, Birkenhead

Your Cleaners

"Just a quick note to say thank you for providing a first class service and workers – so far we are all impressed!"

Maxine Stanley, Office Manager, Newcastle Upon Tyne

Thank you to Phillip

"John, our Senior Business Development Manager has asked me to let you know how pleased he is with Phillip. John has been out of the office for a couple of days and on his return this morning he returned to a clean and tidy office. We always find Phillip very cheerful and helpful!"

Verna Platt, Administration, Manchester

NECS Service – Excellent

"Roger can only be described as very thorough in everything he does. He attends regularly, is punctual and has good interactions with staff. Most importantly he keeps the place absolutely spotless."

Jim Sexton, Area Manager – Sunderland

NECS Service – Excellent

"Excellent Service"

Cath Colborn, Centre Manager – Northumberland

NECS Service – Excellent

"Very pleased with Phillip – always has a smile on his face and very helpful"

Verna Platt, Administrator – Manchester

NECS Service – Excellent

"The service provided by Phil is second to none – Phil is one of the most personable and thorough people I have had servicing our offices and he is a credit to you."

John Danby, Director – Cheshire

NECS Service – Excellent

"The worker (Angela) is very helpful and efficient"

ADS, Manchester

NECS Service – Excellent

"Becky is fantastic she always gets the job done to a high standard. I am very pleased with the service."

Rebecca Moran, Office Clerk – Bolton

Would Recommend

"General standard of cleaning throughout Offices and Warehouse is to an excellent level. Couldn't do anything better!"

Graham Armstrong, Manager, Newark

Cleaning to a high standard

"Time keeping and attendance excellent, no complaints."

Russel, MD, Albrighton

Very professional

"Dedicated, polite, thorough work, high standards, very happy with service"

Keith Grant, Compliance Manager, Bishop Auckland


"We are happy with the standards and service we receive."

Louise Findley, Office Manager, Stockton

We would recommend your services to others

"Marianne (cleaner) is very good and we are happy with the service"

Gaynor Harris, Administrator, Manchester

Very Thorough

"Excellent Service, Very Thorough and Always on Time."

Jacqueline Dargavel, Sales/Admin, Glasgow

No Issues

"Excellent! The cleaner that we have from NECS always does a Great job."

Elaine O'Brien, Deputy Manager, Sunderland


"Everything is done to a good standard, always does routine cleans and tasks asked of her (cleaner) - Excellent"

Dom Bolton, Store Manager, Birmingham

Very Good

"We have no problem with Kay's work at all. Very Good and helpful."

Michelle Little, Office Manager, Wallsend - Newcastle

Excellent - would recommend

"No issues, the cleaner just comes in and gets on with it, and always asks if there is anything else before he leaves, which is great."

David Firth, Manager, Manchester

Good services all round

"Excellent, would recommend your services to others."

Ben Smith, Manager, Wolverhampton

No issues

"The cleaner that we have from NECS always does a great job"

Elaine Obrien, Deputy Manager, Sunderland

Overall Service is Excellent

"Would Recommend you to others"

Paul, Site Manager, Leeds

Excellent, Would recommend

"Excellent Service All Round"

Alison Smith, Manager, Shropshire

Very Excellent Service

"Phillip (Supervisor) is amazing! - So personable, he even fixed the paper towel dispenser that we couldn't fill! An absolute credit to your company :)"

Michelle Kemsley, General manager, Ashton Under Lyne


"Everything is always cleaned to a high standard!"

Leanne Ward, Sales Admin, Irlam Manchester

Fantastic Job

"Hi, Just thought I’d drop you a quick email to say how happy we are so far with our cleaning at the school. The two cleaning ladies are lovely and making a fantastic job of things already. Many thanks Jennie "

Jennie, Executive Head Teacher, Leeds

Really Nice Cover Cleaner

"Excellent, everything clean, really nice cover cleaner!"

Christine Mordue, Office Manager, Birmingham

No Issues

"A professional job. No problems at all. Happy with the service."

Eammon Fearon, Tecnical Director, Stockport

The Best Cleaner In The World!

"We have No Issues, Service provided is Excellent! We would recommend you to others."

Freida Dyson, Site Manager, Bradford


"Continues to clean to an excellent standard, always willing to change schedule when required to fit in new/additional tasks. Warehouse area is always clean and dust kept to a minimum."

G. Armstrong, Warehouse Manager, Newark

Nothing is ever too much trouble!

"Martin (cleaner) is great and very punctual, when asked to do something he always does it to the best of his ability. Nothing is ever too much trouble!"

Theresa Storr, Administrator, Coventry

Everything is Excellent, we are very happy with your Services

"All tasks are completed to a high standard. We have also requested a few extra one off tasks to be done which where completed without issue."

Kieron Walker, Analyst, Crewe


"Pleased with all aspects of the cleaning service that you provide"

Stephen Chaytor, Branch Manager, Newcastle

Friendly Staff who brightened up our morning

"The Nursery looks very clean. All jobs get completed by friendly staff who brighten up our mornings"

Kim Crane, Manager, Crewe

We are very happy - thank you

"The cleaning ladies that have been working here have been very thorough - making sure the office looks clean and smells nice. they are very friendly too and approachable if we need anything."

David Fender, Office Admin, Stockton-on-Tees

Couldn't be better

"Really pleased with the punctuality and friendliness of the staff. Pleased with what is being cleaned and the frequency and also the things that sometimes go unnoticed such as skirtings are always done."

Claire kiersey, PA to MD, Warrington

Happy with the service provided by NECS

"The Cleanliness of the practice is Spotless - Thank you, "

Dr Atthi, Principal Dentist, Birmingham

Very Nice Cleaner

"Excellent, very nice cleaner, always cleans to high standard"

Sarah Thompson, Operations Manager, Cramlington

Cleanliness is key

"NECS continue to provide an excellent level of service. Cleanliness is key to our business and all NECS staff produce to a good level - keep it up!"

Graham Armstrong, Warehouse Manager, Newark

We would recommend your service to others

"NECS are always prompt 7 on time, well mannered and work hard. We have been happy with the service"

Martin Carrs, Manager, Cramlington

All the cleaning is excellent and to a high standard

"Couldn't be better - keep up the brilliant work"

Beverley Hutton, Centre Manager, Shipley


"Always willing to go the extra mile; personable and friendly; great time keeper - Brian (cleaner) is a credit to your company"

Lauren Dovener, Manager, Bradford

Go above and beyond

"Everything is amazing & always go above and beyond to make us happy"

Amy, PA to Directors, Trafford Park Manchester

Everything is done well

"Caroline (cleaner) is bright and cheerful and goes above and beyond to ensure that our service is to a high standard and sets a good example to the young people who use our facility"

Alex Mallett, Housing Officer, Sunderland

Amazing Standards

"No Issues - helpful and polite"

Karen Lions, Production Supervisor, Bishop Auckland

Lovely Feedback

"Good Afternoon, Just a quick note to say that we are more than happy with the services and standard of cleaning since you have taken over the contract. Caroline is excellent, she is doing a fantastic job. Many Thanks, Karen "

Karen Summers, Office Manager, Doncaster

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Our Certifications

You can be confident you will receive a safe, dependable, and high-calibre cleaning service from NECS as we are ISO 9001, ISO 14001, ISO 45001, Constructionline Level 2 and BICSc certified.

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