Testimonials Page 4

At NECS we are very proud of our 98% Customer Satisfaction Rating!

During a 12 month period June 2016 – May 2017 we surveyed 1680 Customers and achieved a 98.2% customer satisfaction rating.
93% said that our service was GOOD or EXCELLENT!!

See below what some of our happy customers have said about our Team of Motivated Managers and Cleaners

Many Thanks

"I would like to note that the cleaning by Elaine has been excellent. As well as being thorough and diligent in her work, she is punctual, reliable and very friendly"

Clare Allen, Manager, Richmond
Excellent Service

"Very Good – Phil (cleaner) has an excellent manner and work ethic. Recommended service"

J Danby, Director, Wilmslow
Excellent Service

"Monica is fantastic, we are very pleased with the work she does for us"

Laura Denver, Sales and Marketing Manager, Burton on Trent
Thank you

"Dear Jim and Bob I would like to send a thank you email to Bob for the excellent Job he has done with the cleaning job of DC5 today. Dave was really impressed and the customer toilets are now functional. Your work is appreciated. Many thanks"

Eleanor Sharp, Assistant PA, Leeds
Many thanks

"I’d like to say that we are extremely happy with the service that we have received so far, AJ and our cleaner are very efficient. Again many thanks for all your help"

Christine Mordue, Office Manager, Birmingham
Thank You

"I just wanted to feed back to you to say we had our CQC inspection today and it went very well and part of this was due to the exemplary cleaning that Bob did yesterday – he was in all day and worked like a Trojan! I have copied him in on this e-mail but am not sure how often he has access to e-mail so please pass on our sincere thanks – the cleanliness of the surgery created a splendid impression and he did us proud! Many thanks"

Lizzie Lister, NHS Practice Manager, West Yorkshire
Toilet Deep Clean

"Excellent Service, Great Work & Superb Finish, recommended"

K. Brough, Site Manager, Alfreton
Theresa is excellent

"goes the extra mile, best cleaner we’ve had, good value for money"

Carol Boyle, Director, Leeds
Excellent service

"All round Excellent service, recommended"

Caroline Lane, Office Manager, Cheshire
Excellent service

"Rita is very thorough and we are very happy with her work. Your service is recommended"

Christine Hollinworth, Office Administrator, Stockport
Excellent service

"Very Good Reliable Service Is Being Maintained, I would recommend your services"

Jon Turnbull, General Manager, Birtley
Excellent service

"Your service has transformed our office hygiene, we would recommend your services"

R. Hardacre, MD, Manchester
Excellent service

"Always professional, efficient and happy to wait until consultation rooms are free to clean, we would recommend your services"

L Winter, Practice manager, County Durham
Excellent service

"Always do a good job, everyone is happy and the good work is frequent :)"

Louise Findlay, Office Manager, Newcastle
Excellent service

"Always professional and helpful"

Danny James, Team Leader, Manchester
Excellent service

"When entering in a morning the office is always cleaned to a high standard"

Karen Barber, Administrator, Manchester
Excellent service

"Very efficient and completes to a very excellent standard"

Dr Atthi, NHS Dental, Birmingham
Good service

"Very pleased with all aspects. Becky is very pleasing and I am highly satisfied with her work"

Lynn, HSO, CenterPoint, Yorkshire
Excellent service

"Rita is the best cleaner we have had and leaves the place fresh and clean, we are very pleased with her performance and she always does what we ask if there is anything in particular we need doing. We would recommend your services"

Miriam Evans, Office Administrator, Manchester
Many Thanks – Excellent

"Susan is a lovely person and cleans to a very good standard. Always reliable and on time."

Rebecca Adams, Office Manager, Cramlington
Thanks

"Hi Darren I would like to thank you and your team for your efforts on the first visit. There really was a noticeable difference in the communal areas with surfaces actually gleaming and the whole areas uplifted. So thanks very much I am pleased to have engaged your services. Regards"

Michelle Cassidy, St James, Birkenhead
I would have no problem in recommending NECS

"For any cleaning work required, we first use NECS. Years ago when we looking for a company to do our deep clean in the kitchen NECS found us, from that day NECS has been doing the deep clean for us. One phone call to Gary is all it takes and the job is as good as done. The same staff turn up when they are booked in to do the work and just get on and do it, no hassle, no we cannot do that, or anything, they just get on and do it. When I come in the next morning I know the job will have been done "

Grange Welfare Association, Newcastle Upon Tyne
Your Cleaners

"Just a quick note to say thank you for providing a first class service and workers – so far we are all impressed!"

Maxine Stanley, Office Manager, Newcastle Upon Tyne
Thank you to Phillip

"John, our Senior Business Development Manager has asked me to let you know how pleased he is with Phillip. John has been out of the office for a couple of days and on his return this morning he returned to a clean and tidy office. We always find Phillip very cheerful and helpful!"

Verna Platt, Administration, Manchester
Thank you

"I have been meaning to email you for a while to say how pleased we are with our cleaners Angela and Chantelle. Both are professional and friendly and go over and above what is required of them, by offering to help bag recycling for example, and reorganising the kitchen cupboards more neatly. Nothing is too much trouble and it is a pleasure to have them around. I only wish I wasn’t always so busy so I could take time out to thank them personally more often but trust you will pass this message on "

Anna Sadok, Office Manager & PA to CEO – Manchester