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The Guide to Hiring a Commercial Cleaning Company

Expectations for businesses have shifted considerably over the last half a decade, particularly around cleanliness. Commercial cleaning isn’t just a one off necessary expense, as the benefits of consistent thorough cleaning of offices, workplaces, and professional environments show that from a physical and mental health standpoint, there are clear benefits to keeping workspaces clean and free of clutter.

That’s why it’s so important to understand that when you’re hiring a professional commercial cleaning company, it’s crucial to make sure that you’re partnering with the right one. Which is why we’ve created this ultimate guide to what to look for when hiring a commercial cleaning company.

The Guide to Hiring a Commercial Cleaning Company

The Benefits of Hiring a Commercial Cleaning Company

Reduced Employee Sickness, On-Site Accidents, & Improved Air Quality

In 2025, the ONS found that businesses experienced an estimated 148.8 million working days lost due to sickness or injury, averaging 4.4 days lost per worker. Unclean working environments, even if they’re not being dusted consistently, can contribute considerably to employee sickness.

Bacteria can develop quickly in environments like workplaces where there are lots of points of contact that see heavy daily use like door handles, cafeteria tables, and communal equipment such as printers, which is why frequent cleaning helps prevent the spread of germs. Keeping them clean and sanitised helps stop illnesses being brought into the working environment from spreading.

Research from the British Safety Council has shown that the concentration of air pollution can be anywhere from two to five times higher indoors than outdoor equivalents, which is where another benefit of regular cleaning comes in handy. Regular office cleaning involves airing out high-use rooms and spaces to prevent air pollution.

For some industries like construction and manufacturing, it’s absolutely crucial to keep sites clean simply because the trips and falls that can be caused can be fatal. Commercial construction and manufacturing cleaning services are specifically designed to clear away all debris, as well as keeping walkways spotless and usable.

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Improved Workforce Morale

The physical health of your workforce isn’t the sole concern when it comes to clean working environments, their mental health shouldn’t be ignored, particularly around the morale they bring to work. Spending the majority of their day in a disorganised and unclean space can contribute to stress and a lack of focus within your teams, especially if it stretches from their workspaces to shared common areas and toilets.

This is why commercial office cleaning is so important for the day-to-day of your business’ atmosphere. The cleaning is done around your working hours to make sure that it suits your organisation’s needs, so that when the workforce arrives, they instantly feel more motivated and focused for better quality of productivity.

Creating the Right First Impression

From clients coming in for meetings, prospective new employees having an interview, or tenured members of your workforce coming in for the start of their day, having a clean workspace creates a positive first impression of professionalism. Providing an environment that’s clean and hygienic encourages both visitors who only see your office for a small fraction of the day and team members who spend a large amount of their week on site.

This can be anything from keeping entrance areas and high-use meeting rooms tidy and clean, to any slip, trip, and fall hazards addressed accordingly. As a result, everyone who spends any amount of time within the workplace feels more at ease and comfortable knowing that their health isn’t at risk, alongside the perception of your business taking pride in their space.

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How to Choose a Commercial Cleaning Company

With so many commercial cleaning companies available offering the same or similar services, it makes it even more important to hire the one that is best suited for your business. Here are the crucial considerations that should be considered:

The Commercial Cleaning Company Should Be Established & Experienced

The first thing you should look for in a commercial cleaning company is how established and experienced they are. Checking both how long they’ve been in business, the reviews they’ve received, and the qualifications they’ve earned should be more than enough to prove their track record is exemplary. 

Many buildings and professional environments require different qualifications so making sure the commercial cleaners are experienced is crucial, such as ISO certification and other standards like IPAF (International Powered Access Federation) and PASMA (Prefabricated Access Suppliers’ and Manufacturers’ Association).

Cleaners may also require individual checks such as DBS or Baseline Personal Security Standard (BPSS), particularly in school and education environments where some cleaning shifts may overlap with teaching hours. For other industry environments such as construction and manufacturing, specialist equipment accreditation will be required, particularly for heavy machinery like Scissor Lifting System, One Man Lift Platform, and Mobile Scaffolding.

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Cleaning Equipment, Products, & Specialist Skills

All cleaning jobs require different approaches, with some specialisation needed depending on the industry, the environment, and the equipment to be handled. Commercial cleaning companies should always employ staff that are both qualified and trained to use professional-grade equipment. This is where researching the prospective companies is crucial to make sure you’re bringing in the right people for the quality of cleaning that you need.

Similarly, knowing what cleaning products they use should also be of as much importance as the qualifications and training they have for particular equipment. Making sure that the company won’t cross-contaminate through the use of the appropriate products is one thing, but many businesses are concerned about the environmental impact of the products used. 

Eco cleaning services are not only as effective as less-environmentally friendly products, but the companies taking an eco-conscious approach, caring for buildings, and the broader environment by using safe products and practices want to reduce the negative impacts on the environment and human exposure to harmful cleaning residues.

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Health & Safety

When you’re bringing in a commercial cleaning company, you want to know that the trust you’re establishing is founded, particularly in regards to knowing that health and safety will be taken as seriously as it needs to be. This all starts with transparent communication, making sure that both parties understand the terms and conditions that must be adhered to.

If a commercial cleaning company doesn’t have health and safety policies in place for their staff, that should be a huge red flag. An even bigger red flag is if they aren’t trained within the remit of health and safety procedures they must follow with equipment, cleaning products they use, or the environments they work in.

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Why Choose NECS As Your Commercial Cleaning Company

At NECS, we provide the best quality commercial cleaning services to organisations in a wide range of industries. All of our cleaners go through rigorous training to understand the environments they’ll be working in, using eco-conscious cleaning products to ensure we’re meeting all the requirements of your business and industry’s cleanliness standards. You can be confident you will receive a safe, dependable, and high-calibre cleaning service from us thanks to us being ISO 9001, ISO 14001, ISO 45001, Constructionline Level 2 and BICSc certified.

Want to talk through your cleaning needs or have any questions about the commercial cleaning services we offer? Get in touch and get a quote today.

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