Back in January of 2009, following some refurbishments at one of their offices in Newcastle, an interested client got in touch with the team here at NECS and asked if we would help them clean up the dust and debris that was left behind by the refurbishment company they had been working with. We gratefully said yes, and with customer satisfaction in mind we set out to make sure that (as with all our clients) they received the best service possible from our highly-trained and experienced team.
After completing the job and leaving our client impressed with the result, our impeccable level of service and the quality of our staff, they soon got in contact again with an incredible contract offer that would allow us to deliver regular cleaning services at this office which was too good for us to turn down.
After working with this large North East based engineering firm at their Newcastle office for a considerable amount of time, it wasn’t long before we developed a strong working relationship with the client and we were offered the opportunity to not only provide their Newcastle office with our cleaning services but to begin to also cover their other venues across the UK.
Through the many years of working with the client, we continued to add more and more of their estate to our portfolio. We are proud to say that the NECS team now provide our cleaning services to all of their premises on a daily basis, which spans across six companies and eight different locations.
The client receives all of the regular bespoke services that we provide along with a few additional services including washroom products and solutions, consumables supply, janitorial cover, scheduled window cleaning as well as deep cleans which cover builders cleans, carpet cleans and high level cleans.
Our team has had a blast supplying this client with our contract cleaning, facilities management and many other cleaning services for more than eight years across the UK, and we look forward to eight more!
We have become a cleaning company that is recognised for our quality services across the UK, thanks to the work put in from each of our teams. As we hold customer satisfaction and retention as our number one goal, our team keeps motivated to ensure that every clean is just as good as the last. Essentially – the better our teams do for you, the better we can do for them. This is how we guarantee top quality services, from start to finish, each and every time.
We’d love to hear from you with any inquiries you may have. You are able to contact us at Head Office on 0191 250 3500, freephone on 0800 328 8933, or by sending an email to firstname.lastname@example.org and someone will be in touch with you as soon as possible to discuss your initial requirements and begin to form a wonderful working relationship!